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Dátum publikovania: 03.05.2024
L2 technical support (VIP clients) – German Market
Lokalita:
Bratislavský kraj
Kontrakt:
Plný Úväzok
Odvetvie:
Administratíva
Dátum nástupu:
ihneď
Platové podmienky od:
1583.0 EUR
Informácie o pracovnej ponuke
Our client - Wellknown company providing support solutions for computers and other hardvare and their own products is opening a new position!
L2 technical support (VIP clients) - German Market
You will be responsible for:
- HelpDesk calls and basic support + solving issues / troubleshooting
- Accepting and solving tickets from L1 colleagues
- L2 Support of desktops, laptops and other devices
- Handling of break/fix and configuration issues
- Software installation
- Hardware repairing - coordinating depot services
- Handling of escalated issues from L1 colleagues
- Escallating to L3 colleagues if needed
Požiadavky na zamestnanca
What is needed:
– Experience as a L1 HelpDesk Operator
– Fluent English and German
– Responsibility
– Communicating skills
– Teamwork
Benefity práce
We are offering you:
– Working for a stable company
– Hybrid system way of work when fully educated
– Supporting products of a worldwide known brand
Jazykové požiadavky
nemecky – C1,anglicky – B2
Informácie o spoločnosti
Worldwide known company providing support solutions for computers and other hardware and their own products
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