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Dátum publikovania: 15.01.2024

L2 technical support (VIP clients) - German Market

plný úväzok
IT a Telekomunikácie , Administratíva
Dátum nástupu:
Platové podmienky:
1583.0 EUR
Informácie o pracovnej ponuke
Our client - Wellknown company providing support solutions for computers and other hardvare and their own products is opening a new position! L2 technical support (VIP clients) - German Market You will be responsible for: - HelpDesk calls and basic support + solving issues / troubleshooting - Accepting and solving tickets from L1 colleagues - L2 Support of desktops, laptops and other devices - Handling of break/fix and configuration issues - Software installation - Hardware repairing - coordinating depot services - Handling of escalated issues from L1 colleagues - Escallating to L3 colleagues if needed
Požiadavky na zamestnanca
What is needed: - Experience as a L1 HelpDesk Operator - Fluent English and German - Responsibility - Communicating skills - Teamwork
Benefity práce
We are offering you: - Working for a stable company - Hybrid system way of work when fully educated - Supporting products of a worldwide known brand
Jazykové požiadavky
nemecky - C1,anglicky - B2
Informácie o spoločnosti
Worldwide known company providing support solutions for computers and other hardware and their own products

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