“Hellou, How can I help you?” – Customer Care Specialist

One of our client is looking for high-motivated people with fluent English and basic technical knowledge (TV, Internet, Wifi) to join the team. Customer Care Specialist responsibilities include: - responding to customer´s questions regarding to services - TV, internet, mobile devices (via phone); - identifying customer needs and helping customers use specific features; - assisting customers with technical problems when using comapanies products and services. What else? - After hiring - trainings provided by the company - learning about the products, how to help clients, how to communicate with them. - The company is located in Košice - Working hours – afternoon shifts (evening and night too).

– familiarity with IT industry is a PLUS;
– experience as Customer Support is a PLUS;
– excellent communication and problem-solving skills (thinking out of the box);
– multitasking;
– patience when handling though cases.

• bonuses (min. €300/month)
• the possibility of career growth
• free taxi after 22:30
• health and beauty, sport, culture
• various team building and other activities

Big telecomunication provider in Kosice