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Publish date: 11.10.2024

“Hellou, How can I help you?” – Customer Care Specialist

Locality:
Košice
Contract:
Full-Time
Industry:
Administration
Start date:
According to agreement
Salary conditions:
1500.0 EUR
Job offer information
One of our client is looking for high-motivated people with fluent English and basic technical knowledge (TV, Internet, Wifi) to join the team. Customer Care Specialist responsibilities include: - responding to customer´s questions regarding to services - TV, internet, mobile devices (via phone); - identifying customer needs and helping customers use specific features; - assisting customers with technical problems when using comapanies products and services. What else? - After hiring - trainings provided by the company - learning about the products, how to help clients, how to communicate with them. - The company is located in Košice - Working hours – afternoon shifts (evening and night too).
Employee requirements
– familiarity with IT industry is a PLUS; – experience as Customer Support is a PLUS; – excellent communication and problem-solving skills (thinking out of the box); – multitasking; – patience when handling though cases.
Benefits of work
• bonuses (min. €300/month) • the possibility of career growth • free taxi after 22:30 • health and beauty, sport, culture • various team building and other activities
Language requirements
English – B2
Company information
Big telecomunication provider in Kosice

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