{"id":15017,"date":"2024-05-16T09:17:45","date_gmt":"2024-05-16T07:17:45","guid":{"rendered":"https:\/\/www.talent-solutions.sk\/pozicia\/l2-technical-support-for-hw-sw-french-market-4134\/"},"modified":"2025-08-14T10:17:41","modified_gmt":"2025-08-14T08:17:41","slug":"l2-technical-support-for-hw-sw-french-market-4134","status":"publish","type":"job_offer","link":"https:\/\/www.talent-solutions.sk\/en\/pozicia\/l2-technical-support-for-hw-sw-french-market-4134\/","title":{"rendered":"L2 technical support for HW\/SW – French Market"},"content":{"rendered":"

In this technical position, you will provide Lenovo’s Premier service clients with the best service available. In order to precisely diagnose reported issues with the client product portfolio (notebooks, desktops, and tablets), you will conduct troubleshooting and isolation over the phone and over email. You will maintain high first-time fix rates and send parts engineers to the location as needed to carry out repairs. With the assistance of a team leader, you will manage cases from start to finish with outstanding case management, follow-up, and client communication.<\/p>\n","protected":false},"featured_media":0,"parent":0,"template":"","job_offer_category":[496],"job_offer_state":[117],"job_offer_country":[118],"job_offer_type":[],"class_list":["post-15017","job_offer","type-job_offer","status-publish","hentry","job_offer_category-human-resources","job_offer_state-bratislava-region","job_offer_country-slovakia"],"acf":[],"yoast_head":"\nL2 technical support for HW\/SW - French Market | talent-solutions.sk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.talent-solutions.sk\/en\/pozicia\/l2-technical-support-for-hw-sw-french-market-4134\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L2 technical support for HW\/SW - French Market\" \/>\n<meta property=\"og:description\" content=\"In this technical position, you will provide Lenovo’s Premier service clients with the best service available. 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