Customer Care Agent with English language ( existing customers )

Job offer information

The position is being filled for a significant client operating in the telecommunications sector. Join their team and help them with the following: - Active telephone and email communication with our existing customers in English - Providing comprehensive information about services and products to calling customers - Entering data into the database and preparing reports - Efficiently handling requests, complaints, and claims, with an emphasis on customer satisfaction

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Employee requirements

– Active knowledge of the English language is a must – Flexibility to work in shifts (afternoon and night hours) – Customer-oriented approach, willingness, and patience – Willingness to learn

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Benefits of work

– variety of benefits explained at interview

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Language requirements

English – B2